Privacy Policy

Privacy Policy

DESI HERITAGE EVENTS LTD.

 Data Collection and Usage

Introduction

Our event company ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal data is collected and used transparently, fairly, and lawfully. This Privacy Policy outlines how we collect, use, and protect your personal data, particularly for card payment processing and future event marketing, in accordance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Collection

Types of Data We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, address, email address, phone number, date of birth.

• Payment Information: Credit or debit card details, billing address, and transaction history.

• Event Participation Information: Records of events attended, feedback, and preferences.

• Marketing Preferences: Your consent to receive marketing communications and your preferences.

How We Collect Data

We collect personal data through various methods, including:

• Direct Interactions: Information you provide when you register for an event, create an account, make a purchase, or communicate with us.

• Automated Technologies: Information collected through cookies and similar technologies when you visit our website or use our online services.

• Third Parties: Information received from third parties, such as payment processors, marketing partners, and public databases.

We collect the following types of personal information when you engage with our services:

• Personal Identification Information: Name, address, telephone number, and email address.

• Payment Information: Card details, billing information, and payment method details (via secure third-party payment processors).

• Event-related Information: Any other information related to the event or service you are requesting, such as preferences, guest list details, etc.

Use of Data

Purpose of Data Collection

We use your personal data for the following purposes:

• Event Registration and Management: To process your event registrations, manage your participation, and provide you with relevant information.

• Payment Processing: To process your card payments securely and prevent fraud.

• Marketing Communications: To send you promotional materials, updates, and offers related to our events and services, provided you have given your consent.

• Customer Support: To respond to your inquiries, provide assistance, and improve our services.

• Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the applicable laws.

Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage.

• Access controls to ensure that only authorized personnel can access your data.

• Regular security assessments and updates to our systems and practices.

• Data breach response protocols to address any security incidents promptly.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you and information on how we use it.

• Right to Rectification: You can request correction of any inaccurate or incomplete data we hold about you.

• Right to Erasure: You can request the deletion of your personal data under certain circumstances.

• Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations.

• Right to Data Portability: You can request the transfer of your data to another organization in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your data for direct marketing purposes or other legitimate interests.

• Right to Withdraw Consent: You can withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Third-Party Data Sharing

We may share your personal data with third parties for the following purposes:

• Service Providers: To third-party service providers who assist us with payment processing, event management, marketing, and other business operations.

• Legal Requirements: To comply with legal obligations, such as responding to a court order or law enforcement request.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new entity.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers to use your data for their own purposes.

Our website may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

How We Protect Your Information

We implement appropriate security measures to protect your personal information, including encryption, access controls, and regular security audits. Your payment details are securely processed by trusted third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS).

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors, event venues, or suppliers, to fulfill our obligations related to the event services you have requested. These third parties are required to use your information only for the purpose of providing services to you and must comply with strict data protection standards.

 Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the completion of any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly.

International Data Transfers

If your personal data is transferred outside the UK, we will ensure that it is protected by appropriate safeguards, such as the use of standard contractual clauses approved by the UK Information Commissioner's Office (ICO) or other legally approved mechanisms.

Children's Privacy

Our events and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such data promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or through other appropriate means. Your continued use of our services after such changes will constitute your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Desi Heritage Events LTD

Company House number:

ICO Registered

Email: desieventsheritage@gmail.com

Address: 121, NN27PR

Thank you for trusting us with your personal data. We are committed to protecting your privacy and ensuring that your data is used responsibly.